Navient to avoid Servicing Figuratively speaking, Impacting Almost 6 Million Consumers
Logistical difficulties abound into the Service regarding Education’s (ED) effort to restart student loan money pursuing the an almost a couple-year hiatus, you to difficulty you to definitely stays quite from their manage is how servicers show coming system-wide alter – since showed because of the Navient’s newest communication having individuals.
After the news you to Navient would be passing from its student financing repair so you can Maximus, a difference recently approved by ED, consumers have begun finding communications telling her or him you to definitely Aidvantage might possibly be handling its finance.
Consumers was indeed planning predict telecommunications off Maximus, that is not referenced within the an introductory email regarding Navient, upgrading borrowers to your reputation of their figuratively speaking and the upcoming transition of its servicer.
According to Heather Boutell, director out of beginner educational funding at the Vanderbilt College College away from Drug, a borrower contacted the lady about confusion across the communications, which have never ever been aware of Aidvantage.
Read moreNavient Education loan Individuals Get Introduced so you’re able to Aidvantage
